The study “Judgment of Information Quality and Cognitive Authority in the Web“ by Soo Young Rieh is one of those studies that I keep coming back to throughout my career. (I have mentioned Rieh’s study in previous TTW posts Things We Do in Private, and I Don’t Get Discovery Platforms) I like this study, because Rieh gracefully hits upon a key difference between expert and novice searchers, which is the ability to make predictive judgments. Expert searchers have a feeling for the domain of knowledge in which they’re searching. They have an expectation for a quality and scope of information […]
Daily Archives: December 3, 2013
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