Contributors Michael Stephens

4147 posts

Steve Lawson on Library 2.0

Good stuff Steve! Somewhat against my better judgement, I thought I’d lift my moratorium on “Library 2.0” and try once more to separate signal from noise. What is the “good work” that the hype/controversy/hostility surrounding Library 2.0 might obscure? Here’s what I got so far: recognizing that patrons have an online life outside the library, and trying to make our online presence more consonant with their experience and expectations; opening up our data to allow others (other libraries, librarians, programmers, patrons) to use that data in novel ways; building better, simpler, more usable, more accessible interfaces; all kinds of librarians […]

Give Em What They Want!

Great post at OPL Plus! http://opls.blogspot.com/2006/01/just-give-customer-what-heshe-wants.html That’s just what I’ve been saying. Our customers don’t want books or articles; they don’t even want information. Our customers want answers to their questions, solutions for their problems. If you provide answers and solutions, you’ll thrive. If you don’t….polish up that resume.

Searching in Seattle

I’m enjoying Michael Casey’s photos from Seattle. He’s out there for Microsoft with some other cool folk. He did what I would: arrive, get in the hotel and immediately zip over to see the new main library! http://www.flickr.com/photos/michaelcasey/tags/seattlecentrallibrary/ Catch all the photos tagged seattlecentrallibrary here: http://www.flickr.com/photos/tags/seattlecentrallibrary/

State Library Associations Using Social Tools

I got my monthly newsletter from the Indiana Library Federation yesterday. It includes a three piece article on how the organization is looking at restructuring. Results of a survey of Indiana librarians, facillitated meetings and a revised Mission statement are included. Here’s part of the Vision: Vision Membership. We are an organization of all eligible individuals and groups passionately committed to the power of libraries and librarians to improve the quality of life in Indiana communities. Collaboration/Partnerships. We effectively collaborate with all individuals and organizations to support and promote Indana libraries. Technology. We use the latest appropriate technologies to accomplish […]

5 Factors for User Centered Services

So, you may be sitting in a planning meeting and an idea comes up to add or change a service at your library. One of my key points in planning for technology, and one I think applies to all types of services in libraries is to make sure you are being user-centered. For example, use this checklist to tell if you are proceeding down the wrong path: Does it place a barrier between the user and the service? Is it librarian-centered or user-centered in conception, i.e. is it born from complaints from librarians about users? Does it add more rules […]

Blogging From Texas

I wish I could have stayed! There is some great stuff happening down in San Antonio. Try these on for size: http://www.librarywebchic.net/wordpress/2006/01/21/innovative-users-group/: LibraryWebChic blogs the Innovative User Group meeting. http://litablog.org/?p=175: Karen Schneider discusses trends, librarians kicking “booty” and Library 2.0. http://www.theshiftedlibrarian.com/archives/2006/01/20/20060120_oclc_symposium_extreme_makeover_rebranding_an_industry.html: Jenny’s HOT HOT HOT Coverage of the OCLC Extreme makeover Symposium. WHY did I not change my ticket??? http://www.plablog.org/2006/01/linda-braun-three-cs-of-teens.html: Beth Gallaway on “The Three C’s of Teens” via the PLA Blog. Hotness abounds here. Folks, it’s about CONTENT!

Upcoming Presentations

Thursday, February 2, 2006 Faculty of Information Studies Invited Speakers Series Friday, February 3, 2006, Ontario Library Association Superconference, “Technology And Education: Are Library Schools Doing An Adequate Job?” with Jenny Levine and Mary Cavanagh and “The Blog People: Librarians Generating Content And Communication.” Friday, February 10, 2006, “Conversation, Community, Connections, and Collaboration: Practical, New Technologies for User-centered Services” Social Software & Libraries Workshop with Jenny Levine, Metropolitan Library System, Burr Ridge, IL. Wednesday, February 15, 2006, SirsiDynix Webinar: Libraries & Weblogs. Tuesday, February 21, 2006, Education Institute, “Best Practices for Library Weblogs.” Online seminar. Wednesday, February 22, 2006, SirsiDynix […]