Contributors Michael Stephens

4147 posts

Congrats to Phil Bradley, VP of CILIP

Congratulations to Phil Bradley for being elected as Vice President of the Chartered Institute of Library and Information Professionals in the UK. Phil will serve one year as Vice-President, one year as President, and one year as Past President. I’ve known Phil virtually for almost ten years – he adapted my Internet training book for UK audiences. We’ve only met in person and chatted briefly at ILI but I look forward to the next time we are together. I want to buy him a congratulatory drink. His candidate manifesto surely contributed to his win – it includes an overview of his professional […]

Geosocial Locations and Libraries

I have a new post up at ALA TechSource: http://www.alatechsource.org/blog/2010/12/geosocial-locations-and-libraries.html It’s too early to gauge impact. Ed Baig of USA Today asked Lee Rainie at Pew about the low numbers and Rainie replied: “The overall number of users of location services is likely to grow over time as new services emerge, as ‘networking effects’ take hold when more and more people see their friends adopting them, as businesses tie location awareness to bargains and other customer experiences, and as people become more comfortable with what location awareness might bring to them.” It’s good to have an understanding. Some TechSource readers […]

Article: The Impact and effect of Learning 2.0 programs in Australian academic libraries

We just sent the revised draft to the New Review of Academic Librarianship. Here is the abstract: Replicated across the globe, the Learning 2.0 program – also known as “23 Things” – has been touted as a means to not only educate staff about emerging social technologies but as a means of moving the participating library forward. This paper explores the results of a multi-faceted research project launched in Australia in 2009 as part of the CAVAL Visiting Scholar program, focusing on academic library staff who have participated in a Learning 2.0 program. Measuring the impact on staff, examining perceptions of […]

From Reactive to Proactive Reference Service

Warren Cheetham ponders the demise of AskNow in Australia and offers some insights into his view of the future of reference: I wonder if this is a good opportunity for the AskNow partners and participants to consider the idea of a proactive online reference service for Australians, that takes into account the changes in online behaviour and information seeking that has led to the decline in use of AskNow. In brief, online services like Facebook and Twitter, and specific answer services like Yahoo Answers are filled with people asking their friends, families and followers all sorts of questions. Some of […]

ILEAD U: Team Pandora

This is the third installment from the ILEAD U Project.  Click here or on the category hyperlink to read more about it. – Mick Jacobsen Team Pandora was comprised of three libraries in the Springfield area- the Abraham Lincoln Presidential Library (Jan Perone), Illinois State Library (Debra Aggertt, Sandra Fritz and Beth Paoli) and University of Illinois Springfield-Brookens Library (Pamela Salela). After a few meetings a final decision was reached by the group to try to improve services to Illinois State government agencies particularly those that had lost or did not have an agency library. Team Pandora had a major […]

“Little bits of Love” – Happy Thanksgiving!

I’ve had the pleasure to sit and chat with Peter Bromberg on two occasions. Long, rambling chats about the profession, this online world we find ourselves inhabiting part of the time, and kindness. Into my aggregator comes this sweet little post that so succinctly sums up what I believe is our number one goal: So I went on to explain in less freaky terms that what I enjoyed about providing customer service was the opportunity to connect with other people, if only briefly, and possibly make their day just a little brighter. Regardless of the specific transaction (reference, pizza, dress […]