In honor of our program today at SLS, I’ve been pondering some trainer’s tips… Be prepared! Prepare the training materials, such as updating notes, URLs and facts and remember how quickly things change in the technology world. Prepare the training space: set up computers, test equipment and test software. Get to know the room if it’s the first time you’ve been there. Know your audience. Who are they? Plan for specific groups: Students, Faculty, Seniors, Novices or Teens. A class for seniors will be different than a class for your teen users. Check out all the stuff you can find […]
The more I read (Abram and Luther in LJ this month!), the more I ponder, and the more I IM with colleagues and SJCPL staff, I realize we need to get serious about this form of communication. I saw this recently in a library and it made me sad: I totally understand restricting open chat rooms…but not IM. Just sayin!