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Home » Posts » Resources & Websites for Librarians » More IM Training Materials
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More IM Training Materials

by Michael Stephens|Published May 6, 2005

This INCREDIBLE handout was created by SJCPL’s own Kathryn Slott – who ROCKS! This one is for FIRE, a MAC OS X IM app, but you could adapt it for almost any IM client.

Note the incredible attention to the Reference Interview!

http://www.tametheweb.com/presentations/Fire_training.pdf

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