Daily Archives: December 11, 2007

This just in: http://www.blyberg.net/2007/12/10/a-loose-cannon-in-darien/ Kate Sheehan will join Darien Library as Head of Knowledge and Innovation Services on March 1, 2008. She is currently Coordinator of Library Automation at Danbury Library, blogs at loosecannonlibrarian.net, is an active speaker on Library 2.0 and social software initiatives, and has gained national recognition […]

Darien is Assembling a Powerhouse Staff

Stephen Abram points to the Dec. 2007 issue of Trendwatching offering their top 8 consumer trends for 2008. 1. Status Spheres 2. Premiumization 3. Snack Culture 4. Online Oxygen 5. Eco-Iconic 6. Brand Butlers 7. MIY – Make It Yourself 8. Crowd Mining Great stuff to be mined by library […]


Great post at “Manage This” about library policy: http://managethis.informationcentre.ca/?p=50 Barbara Kelly shares some thoughts about Starbucks and libraries: So what am I saying here with these little Starbucks’ vignettes (other than wow, am I ever a demanding customer)? Well these situations bring to mind that: Policy guides us in what […]

Manage This: Policy!

What a perfect tie in to our work in LIS701 last night. A few students shared stories that I just couldn’t believe of policies and rules at their institutions and the lack of human conversation that surrounded them. http://www.socialcustomer.com/2007/12/conversation-is.html My take: “Conversation” is just that…communication between actual human beings. This […]

Conversation at the Social Customer Manifesto