By Michael Casey & Michael Stephens This column is directed to front-line librarians and staff, who deliver customer service and have damn good ideas for what can be done to improve things. It’s often a hurdle to get library administrators and managers to listen to your concerns and views. But there are ways. And we believe this advice holds true for everyone on the desk, from reference librarians to support staff. Be vocal but not obnoxious. You know the story probably better than anyone as to how your users perceive the library. You know how they use (or don’t use) […]
Daily Archives: February 15, 2008
5 posts
Here’s my schedule for the spring: Australia Tour: The Hyperlinked Library Sydney – Macquarie University Tuesday February 26th, 2008 9:30 am – 12:30 pm Sydney – Macquarie University Tuesday February 26th, 2008 2pm-5pm (Library Staff) CAVAL Bundoora, Melbourne Thursday February 28th, 2008 9:30 am – 12:30 pm State Library of Victoria Program “Best Practices for Social Software,” Melbourne Thursday February 28th, 2008 2pm – 3:30pm Adelaide – Cliftons Seminar Monday March 3rd, 2008 1:30 pm – 4:30 pm Perth – State Librarary of WA Wednesday March 5th, 2008 9:30 am – 12:30 pm Brisbane – Cliftons Seminar Thursday March 13th, […]
It’s often a hurdle to get library administrators and managers to listen to your concerns and views. But there are ways. And we believe this advice holds true for everyone on the desk, from reference librarians to support staff….. ….Tap into reports. Some 30 percent of folks polled for OCLC’s 2005 report Perceptions of Libraries and Information Resources didn’t know what “electronic databases” were, and over 80 percent were starting their own information searches at a search engine. Pew’s December 2007 Information Searches That Solve Problems tells us that younger people really do use the library. Use this as a […]
My LIS Trading Card Originally uploaded by drdrewhonolulu Nice to see Dr. Andrew Werthheimer’s LIS Trading Card. It’s one of the first I’ve seen tagged “LIS Faculty Trading Card.” I’d like to see more. LIS professors – have you made a card?
Via Karen Schneider on Twitter comes this link to a job description at San Jose State University: The Associate Dean for Digital Futures, Information Technology and Technical Services will provide leadership for the development of San José State University Library’s digital initiatives & the utilization of emerging technologies to better serve students and faculty. The Associate Dean may be in charge of the Library in the Dean’s absence and work as a member of the Dean’s Senior Management Team. The Associate Dean will exhibit leadership, solid management skills, effectiveness in resource management, and the ability to build partnerships within the […]