Great post at “The M Word:” http://themwordblog.blogspot.com/2008/02/ideas-from-customer-service-is-new.html Andy Sernovitz on Damn! I Wish I’d Thought of That! posted a neat list of ideas he compiled from the panel “Customer service as community, community as customer service” at the Customer Service is the New Marketing Conference. Sounds like it was an all star panel: Gina Bianchini, Ning; Matt Mullenweg, WordPress ; Tara Huntl, Citizen Agency ; Patti Roll, Timbuk2; Brian Oberkirch, Small Good Thing. It has some good stuff for libraries to consider when we creating our campaigns. 1. When you open up to customer participation, your brand belongs to your […]
Monthly Archives: February 2008
50 posts
My new Macbook thanks me Originally uploaded by nengard Nicole Engard got a new Mac for her job at LibLime! It reminded me that I’ve seen an increase of Mac laptops in my classroom. So, for Nicole and any other interested folks, don’t miss: http://www.mactricksandtips.com/2008/01/top-100-essential-mac-applications.html 100 essential Mac apps! Some are very useful, others are plain old fun, and a few I just couldn’t live without. Handbrake, anyone? 🙂
GSLIS speaker series attendees Originally uploaded by The Shifted Librarian As part of the Emerging Library Leaders series, Jenny Levine spoke to a group of students, faculty and staff last Monday night. I was thrilled to be there and hear her full length Gaming in Libraries talk. The students — many gamers themselves – had some great questions. I am tickled that Jenny got to speak at our school. Her presentation is here: http://theshiftedlibrarian.com/presentations/2008/20080204DominicanGaming.pdf
IRSQ Social Software in Libraries Issue is OUT! Originally uploaded by mstephens7 The current issue of Internet Reference Services Quarterly is now available. I guest-edited this issue and got to work with some incredible librarians working in the field and sharing their insights. Checkout the Table of Contents: IL 2.0 at The American University in Cairo: Flickr in the Classroom Kaila Bussert, Nicole E. Brown, Alison H. Armstrong Blogmania: Blog Use in Academic Libraries Lani Draper, Marthea Turnage The Problems and Potential of Myspace and Facebook Usage in Academic Libraries Melanie Chu, Yvonne Nalani Meulemans MLISc The Life of a […]
Richard Wallis reports: 2007 Library Journal Mover & Shaker, Nicole C. Engard known for her work at Jenkins Law Library and more recently Princeton Theological Seminary Library, is on the move in to a new and interesting role. Nicole is joining LibLime, the library Open Software company behind Koha, as their Open Software Evangelist. In this Talking with Talis show, I talk with Nicole about her career so far, the challenge of her new role, and her rear view of the library systems landscape. Click here to listen: http://blogs.talis.com/panlibus/archives/2008/02/open_source_eva.php I think we should watch developments such as this very closely. […]
Recent coverage of Twin includes an interview wuth a librarian: http://onlinesocialnetworks.blogspot.com/2008/02/twine-semantic-web-is-here.html Sarah Miller, a librarian at Illinois Wesleyan University in Bloomington, became a member of Twine’s test group in November, partly because she and her husband, Ethan, a doctoral candidate, needed a place to organize all the documents they wanted to share with each other about teaching and learning. Ms. Miller likes Twine’s mechanized tagging abilities. “If I save the URL of a Web page into my Twine account,” she said, “Twine will skim the page and turn it into tags automatically. It’s a way to tie together things that […]
Are you a decision maker for your library’s ILS? Make sure you checkout this report (which has received some great notice, I am late to the party) Breeding’s observations are useful and concise: Polaris emerged as the system with the highest positive ratings. Libraries that use Polaris rated their system higher in all categories than any of the competing systems and are the least interested in open source alternatives. Only 1.56% of responding libraries indicated they were considering migrating to a new system. (I keynoted their User Group meeting in 2006 – what a cool bunch!) The Library Corporation scored […]
In my LIS753 and LIS768 classes, all of the students create WordPress blogs for journaling, reflection on readings and assignments. I asked my graduate assistant and TTW contributor Kyle Jones to give his new MacBook Pro a workout by creating a spiffy “How to set Up WordPress” screencast. For weekend classes where our time is precious, this screencast will be invaluable. Students can set up a blog before class so we can dive right in! Online classes will benefit as well. http://screencasts.thecorkboard.org/wordpress.mp4 Kyle gave me permission to share it here as well – I think it might be especially […]
In LIS70 this week, we looked at the foundations of the profession and at some LIS philosophers. It was once again that time to discuss Ranganathan and his five laws. Each semester I ask the classes to decide if they would rewrite the laws. Here’s what the Wednesday night group came up with: Ranganathan’s 5 Laws-Edited to 4: Information is for use and it’s for everyone. Every piece of information is valuable and every user will find value in something. Eliminate barriers between the user and the information. The library is a growing and evolving organism. What do you think? […]
Library Trainer Originally uploaded by mstephens7 Great new redesign of the Library Trainer blog from PLCMC’s Lori reed. Check it out: http://librarytrainer.com/