WOW! Digital Experience Manager at CML

Columbus Metropolitan Library just posted a new management position: Digital Experience Manager

Under the general direction of the Director of Digital Strategy, the Digital Experience Manager plans, administers, coordinates and drives all aspects of the digital customer experience including customer engagement, usability testing, design, content creation and service delivery. With a high level of independence and accountability, the position oversees the design and development process for the library’s websites and coordinates digital services efforts system-wide working closely with Information Technology, Community Relations’, and Development and Public Services’ staff to ensure the library’s  development process and services are customer-centric.   

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