Brian from Jybe reports: I wanted to point you the University of Northern Illinois and this link – http://www.niulib.niu.edu/ask-books.cfm. They are using JYBE for VR at their library via IE – went live this week. Basically, if you want help, you install JYBE and then click the link to join a session – that link will automatically connect them with a librarian. Wowza.. take a look…
Categories Social Media
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This INCREDIBLE handout was created by SJCPL’s own Kathryn Slott – who ROCKS! This one is for FIRE, a MAC OS X IM app, but you could adapt it for almost any IM client. Note the incredible attention to the Reference Interview! http://www.tametheweb.com/presentations/Fire_training.pdf
http://blog.uwinnipeg.ca/schwagbag/archives/2005/05/imers_not_digit_2.html Sherri reports on her survey. It’s fascinating! Excerpt: 3) Have you ever used the UNLV Libraries Chat Reference Service? And now for the interesting stuff . . . a mere 11.3% (c=21) of respondents reported that they have used the UNLV Libraries chat reference service in the past. That leaves a whopping 88.7% (c=165) of IMers who responded out in the (virtual) cold. Talk about ROI! That is not a very good one at all. Some folks, likje me, might even say “CUT THE CORD!” with such low numbers. Is it promotion? Bad software? General disinterest? Library administrators take […]
I’m sitting here with tears welling folks…. http://www.flickr.com/photos/cogdog/3296744/in/set-83049/ This is such a powerful thing…. poor Mickey had aggression issues. My heart goes out to Cogdog. What a sweet dog my Jake is…he’s 11 now.
http://edificeref.info/?p=41 I also read an opinion piece on page 30 of the April issue of American Libraries. In “Eeewww! My Patron Tried to Pick Me Up”, Susan Braxton, a science reference librarian at Illinois State’s Milner Library, recounts a session of recreational chatting (the what-are-you-wearing variety) initiated by a patron. Braxton also discusses how to prepare for this inevitable type of conversation as you dabble in IM.
Anyone around to test three way video chat? I’m aching to try it! my iChat name: mstephens7mac IM me!
http://www.teachinglibrarian.org/weblog/2005/04/jybe-ho.html Nice post about Jybe from Stephen, who alerted me that my Trackback is not working. 🙁
At the Chronicle: http://chronicle.com/free/v51/i33/33a03401.htm (Gorman’s in there too… do with that what you will…) Last night, I was almost in bed and I stopped to check a couple of things on the Mac. Suddenly I had 4 IMs even with an away message. I just told folks I was off to bed and we’d talk today. Balance. Breathe. Nice.
http://www.teachinglibrarian.org/weblog/2005/03/early-adopter-of-sms-reference.html I apoligize if this made the rounds back in March — maybe because I was at CIL I totally missed it! But this is intriguing. I wonder what their numbers are? How the librarians feel about it? And what the student perception of the library might be because of this innovative service? Take a look at their info page for the service: http://www.selu.edu/Library/ServicesDept/referenc/textalibrarian.html