Categories TTW Ephemera

470 posts

The default category. For uncategorized articles or articles that don’t fit elsewhere.

Traverse Area Library Debuts WiFi Guide for Area

http://www.tadl.org/wireless/map/ Traverse Area District Library is my library away from home! Jeff, in IT there, IMs on occasion to let me know what’s happening. This just debuted! What a great service provided by the library that reaches out into the community using some pretty nice techie tools.Not only are library hotspots listed, but other free ones as well. I asked Jeff what their goals were. He said: “We had a few goals in mind: 1. provide our patrons with an accurate list of free hotspots in the area 2. gain additional real-world experience with (buzzword alert) AJAX, XML, XSLT, the […]

Breaking the Rules

Sometimes we rely too heavily on rules, protocols and procedures. The best policies and practices in libraries are those that can be bent or ignored when the situation calls for it. I admire those managers and administrators that get that and see the difference between micro-management/never break the rules and those that realize we are all in this big thing called life together and yes stuff happens. Like someone wanting to use the phone. Thanks FGL for the reminder.

Cluetrain & Public Service

From the Rambling Librarian: http://ramblinglibrarian.blogspot.com/2004/09/differentiating-public-service.html We should go out there and engage potential users in the forums, chatrooms etc. As I wrote in my other blog:”… the presence that librarians project can no longer be the “Thou knoweth more than you-eth” attitude. To connect with our average information-customer, we need to show them that we’re as human as they are; as fallible, and there’s nothing to be fear from us.” In providing our service, be it answering reference enquiries or Readers’ Advisory, or checking a reader’s loan record, PLS librarians can distinguish themselves by engaging in conversations with the reader. […]

Terrebonne Libraries & Katrina

I interviewed Wanda Bruchis for my technology planning article last year. I emailed shortly after Hurricane Katrina and was glad to hear she’s fine. She sent along a link to local coverage of the hurricane and her library. http://houmatoday.com/apps/pbcs.dll/article?AID=/20051006/NEWS/510060315/1026/ARCHIVES14

Still More Work to Do

Michael Casey, who JUST STARTED BLOGGING in September — wooohoo — commented yesterday on a post from 2004, 10 Things A Library Can Do to Boost their Techie Stuff* (*without breaking the bank), and I wanted to put that comment here because it’s way back in the TTW archives. I couldn’t agree more with what Michael says: “Looking at this more than a year after posting causes me much frustration and angst when I realize that so many libraries — libraries that can and should have embraced all of these long ago — have yet to adopt more than one […]