If you are involved with managing a library website or social media, usability studies should be vitally important to you. My library has conducted several usability tests over the past decade, which provided input for major website redesigns. I thought it might be useful for those new to usability testing to post my library’s documentation for our most recent usability study, MVCC Library Usability Study Documents. If you follow this link, you will find a PDF that includes: Study Goals Procedure Outline Calendar Testing the Test Test Materials Web sites Reviewed Participant Forms Moderator Script Study Questions I always approach usability […]
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Thursday nights can be slow at my library. The teens have all gone home for the day, and the only ones that remain are the quiet few who are tearing through their homework or have their eyes focused on their internet browser. Tonight at my library, the scene was the same but before me was a pretty huge question: My little brother locked me out of my iPod. He’s five years old and he won’t tell me how to unlock it. How can I start again? Do I need to buy a new iPod? The teen was pretty bummed that […]
Since beginning SLIS classes, I’ve become curious about the labels librarians use for people who use the library or its services. When the issue came up again this semester, I set up an informal poll to get some feedback. I appreciate everyone who shared it, voted and left comments! You may view it online, but here is a summary of the results. It would have been ideal to ask people using libraries as @infointuitive suggested, rather than library students and professionals, but I didn’t have access to that kind of audience. So I decided to include background information in the poll to get an idea […]
A Brief Synopsis The book, Hanging Out, Messing Around, and Geeking Out: Kids Living and Learning with New Media, is based on the findings of a large-scale collective of ethnographic studies conducted by y over 20 researchers at MIT from the Digital Youth Project on youth and their social/friendship-driven and interest-driven practices producing, consuming, and sharing media and technology. The case studies offer pretty fascinating insights into youth culture and voices. The authors of the studies concluded that youth often engage in three genres of participation with tech/media: hanging out, messing around and geeking out. It is a participatory cultural progression […]
Last month, someone contacted me about creating social media plans in libraries. From our email exchange, I think she was a bit surprised when I said that I think social media plans often get in the way and are a waste of resources. I told her that I could not send her a sample social media plan or a list of best practices for writing a social media plan. I told her that my suggested best practice was to not write a plan at all. When I think about a “plan”, I mean a systematized set of steps that guide […]
Over the past few weeks I’ve been reflecting on the connections I make in a digital world. The main purpose for the reflection was to fulfil a MIS assessment on Online Personal Learning Networks [OPLN] in Dr. Michael Stephens Fall 2012 Transformative Learning & Technology Literacies class. I think that Richardson and Mancabelli’s description of an OPLN as a unique learning environment where ‘we learn what we want or need to learn using the vast resources and people online’ is fitting (2011, p.3). This method of informal learning complements traditional learning and helps us to function better in all aspects of […]
Note from Michael – Carlie is a WISE student taking my Hyperlinked Library course. Carlie wrote this post as part of her course blogging. I’ve been reflecting on what kind of librarian I wish to become, and in the process, I discovered the social media guidelines I developed form a beautiful basis. As a future librarian, I promise the following to members, colleagues, and to myself that I will: Be curious. My learning will never be finished. I want to learn from colleagues and members, and promise to never be afraid to say “I don’t know.” I will give others the […]
When I finished library school around the year 2000, the shift from print to online was well underway. OPACs were common place, CD towers had already migrated to online databases, and teaching search strategies to students was seen (by librarians and faculty member alike) as an essential piece to teaching the research paper. Yet, even as the changes were happening around us, the mental models used by our students were not moving as quickly. The essential information literacy problem we faced was that students tended to believe almost anything they found on the web, especially if a website had a […]
I’m very honored to be part of this years President’s Program Planning Task Force for YALSA. As part of this program, we’re announcing this years Excellence in Library Services to Young Adults program which you can find out about below. If you’re a teen program who’s doing awesome things, I highly suggest you think about being part of this program. There’s a lot of great teen programs out there right now being put on by hard working librarians and this is your chance to share them with everyone! From ALA.org: YALSA will select up to twenty-five innovative teen programs from all types of libraries […]
Note from Michael – Pamela is a WISE student from Rutgers taking my Hyperlinked Library course. This is a companion post to Holly’s previously published post on serving the hearing impaired. (**names have been changed for anonymity’s sake**) My education began with an eye-roll. The library worker standing next to me behind the circulation desk added a heavy sigh and a series of tut-tuts to the eye-roll. The troubling cause of this facial display? The child having a mild fit 15 feet away from us in the children’s section of the library. ”Do you know Stephen?” she asked me, as if […]