Deep in my research proposal this morning at the Mishawaka Panera Bread, Blyberg’s statement resonates with me while writing about the social purpose of Library Weblogs: Early in the website design process, we made the decision that blogs would constitute the nucleus of our dynamic website content. In addition, we wanted to enable commenting on those blogs. We really had no idea what kind of response we would get–of what form that response would take. Just a brief look at our Director’s Blog will illuminate the fact that the blogs promote a constant two-way dialogue between our director, Josie Parker, […]
Yearly Archives: 2006
717 posts
Another link this morning: http://www.higheredblogcon.com/index.php/patrons-in-the-drivers-seat-giving-advanced-tool-sets-to-library-patrons/ John’s presentation at HigherEdBlogCon takes readers through his experiences at AADL and offers some practical advice for some of the innovations he’s worked on. He concludes: Just as each library community is different, so should our deliverales be, but at the heart of it all should be the idea that we’re building and fostering a community. In return, our users wil be stewards of an online palace of information that fronts for tangible material–books that illuminate, movies that stir, and music that moves us.
Zip on over to Library Garden for this post from Peter Bromberg: http://librarygarden.blogspot.com/2006/04/practical-tips-on-creating-positive.html Peter is going to offer practical tips on improving customer service, which he chooses to call “customer experience.” I like that and it ties in so well with our discussions of barriers, sacred cows and more. Put Library Garden in your aggregator of choice folks! Practical tip #1: Start thinking about your customers’ experience. What do they experience when they walk in the door? When they visit your webpage? When they call your phone? When they email you? Ask these questions and encourage co-workers to do the […]
This just came in as a comment to “Meredith & Karen Address the IT Dept. from Craig, an academic librarian, and it merits being shared here as well. (I think I need a way to offer comments as a feed….) At the academic library we work at, we have a Technology Advisory Committe that is comprised of 5 librarians (Associate Dean for Technical Services, Access Services division head, Technical Service division head, Public Service/Subject Specialist Librarian, Systems division head), 1 AP position (Head of our Digitization Lab), and 2 Civil Service staff members from our Systems Department. We are charged […]
So silly..but to answer the question here: http://www.flickr.com/photos/travelinlibrarian/127926807 I did this: http://www.flickr.com/photos/michaelsphotos/sets/72057594106175809/
Paul Miller reports and has some insightful comments on Google’s newest: http://blogs.talis.com/panlibus/archives/2006/04/googles_calenda.html I guess I need to try it on Firefox..but I am just so wedded to iCal!
A patron came in to the library… I like an email, from an anonymous librarian, that starts that way! Here goes: A patron came in to the library No library card. Resident of our town. No proof of residency to obtain card. Wanted to get on the internet for “5 minutes” Policy: Out-of State people $5.00 to get temporary internet card. Good for 30 days. (must have photo ID) Reciprocal borrowers, $5.00 to get internet access, good for 12 months, or exp. date on home library card, whichever is soonest. (must have home library card & photo ID) We have […]
This one is one my bookshelf…waiting… but this description at NEASIST is most cool, I wish I could attend: On Ambient Findability: “At the crossroads of ubiquitous computing and the Internet, the user experience is out of control, and findability is the real story. Access changes the game. We can select our sources and choose our news. We can find who and what we need, when and where we want. As society shifts from push to pull, findability shapes who we trust, how we learn, and where we go. In this cyberspace safari, Peter Morville explores the future present in […]
I’ve been reading I Shush lately from Woody E, a Librarian from Texas, and this caught my eye: This all leads to reader participation in the organization of information. Librarians no longer have a monopoly on this. Computers and people are finding new, sexier ways to it for themselves. For librarians to stay in the game, we’ve got to incorporate self-organizing, bottom-up, grassroots, folksonomies into the very careful and rather inert records we create. We need moveable records (or, to clarify: portions of records) that make library materials dynamic for our users. iBistro is a step toward Amazon, but we’ve […]
A comment posted for Libraries Using Multiple Weblogs Well I started with two blogs for our library: one for news about our digital collection and daily messages about in-house matters, the other one for tools, nice websites and other things like that. The management could not agree on the first one because they did not want the staff to feel obliged to visit a weblog. I thought it was an opportunity to get them all moving to online information gathering. I was wrong :-/ Edwin Edwin – I am very sorry about this. What if the staff was trained to […]