Monthly Archives: July 2010





I was recently interviewed for an email blast for ILI2010. Hope to see you in London in October! Here’s the text: Internet Librarian International continues to provide pertinent resources and support for today’s information environments. With the shifting emphasis on information provision; constantly-evolving methods for delivering it; increased demands from […]

Internet Librarian International Interview


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Brian and Michael, originally uploaded by pelicanwind. I was in Texas last Thursday and Friday. One highlight was driving up to Denton to meet up with my PhD advisor, mentor and friend Dr. Brian O’Connor. We had a nice chat about teaching, LIS education and technology while enjoying a stroll […]

Brian and Michael



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Jeff Trzeciak provides more information about McMaster University Library’s transformation to blended services: http://ulatmac.blog.lib.mcmaster.ca/2010/07/22/reference-desk-gone-2nd-post/ (bold emphasis is mine) In other words, only around 40% are really “research-related” questions.  The remaining 60% are largely directional.  In a subsequent blog post I reported on the breakdown between in-person, email and IM transactions.  […]

More on the Reference Desk is Gone


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Jeff  Trzeciak writes: http://ulatmac.blog.lib.mcmaster.ca/2010/07/15/reference-desk-gone/ After much planning and hard work the last of our reference desks is gone! Our library has completed the transition to “blended services” where library assistants handle most of the transactions at combined service points (circulation, interlibrary loan, research help). Our business library was the first to […]

The Reference Desk is Gone



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Crave Libraries, originally uploaded by mstephens7. Another cool initiative I became aware of at Annual is the Crave Libraries project. Skokie PL’s Toby Greenwalt appeared to give me these two buttons. What a wonderful promotion and way of thinking! Find out more here: http://www.cravelibraries.com/ But know that the project is […]

Crave Libraries


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Justin and the 8bit tat he got at Annual, originally uploaded by The Shifted Librarian. One of the highlights for my very brief time at ALA Annual in DC was having lunch with Justin Hoenke, He writes for TTW as a Contributor, blogs at 8BitLibrary and other blogs, and was […]

Justin and the 8bit tat he got at Annual



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Library Signage, originally uploaded by calicorocklib. Don’t miss this: Our desire to avoid confrontation and our inability to understand the user get in the way of providing the highest level of service. Bad signs exist in all types of libraries, victimizing users without bias and leading to some unwelcome encounters. […]

Leah White on Library Signage