What does it mean to be Mindful and Reflective? M.I.N.D.F.U.L Mistakes: “By not making mistakes, by not taking responsible risks, by waiting until someone else makes it perfect before we can adopt it, we miss an opportunity to benefit from any success of the project now.” Interact: “Connect and interact as an individual with your patrons as a human being. Treat them as humans and not as members of an anonymous crowd. Share your knowledge and stories with them, join the conversation.” Neat Things: Try neat things and see if they stick. Done: Find ways to overcome the “have always done it that way” attitude. Failures: Show […]
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Warren Cheetham writes: I am very proud of this, because it’s taken a cultural change of about five years to allow something like this video to be produced. How so? Digital storytelling is relatively cheap and easy to do, using the tools that most people carry with them each day – tablets, digital cameras and smart phones. Encouraging staff to take time to play with those devices at work has taken a lot of encouragement and support. It was seen as something outside of the ‘real job’ and the idea of taking work time to play seemed a bit wrong. […]
This article appears in the new issue of Reference & User Services Quarterly, Volume 53, Number 2 / 2013. The editors graciously allowed me to publish it full text here as well. Exemplary Practice for Learning 2.0 Based on a Cumulative Analysis of the Value and Effect of “23 Things” Programs in Libraries This article is based on cumulative analysis of research projects from 2009 and 2012 exploring the impact and effect of the programs on library staff in Australia, sponsored by CAVAL, a consortium of academic libraries, and in the United States. It includes analysis of survey responses from staff participants and […]
Thanks to Warren Cheetham for sharing this via Twitter.
I am very happy to have a new article co-written with Warren Cheetham in Evidence Based Library and Information Practice, an online peer-reviewed journal. Download the PDF here: http://ejournals.library.ualberta.ca/index.php/EBLIP/article/view/11728/13253 Abstract Objective – With adoption of the program world-wide, the Learning 2.0 model has been lauded by library professionals as a mechanism to educate library staff and transform libraries. This study, part of the 2009 CAVAL Visiting Scholar project, seeks to measure the impact and legacy of the model within Australian public libraries to understand what benefits, changes and effects occur. Methods – A national Web-based survey for those who had participated […]
Thanks to Warren Cheetham for sending this to me. Much to ponder here. My first thought: this is further support for the concept of participating in the professional commons. Imagine how ideas and innovation can be amplified and enhanced by others.
http://www.youtube.com/watch?v=ljQRIqia_9I Please see: http://www.library20.com/page/2011-conference I will be doing two presentations: Impact and Effect of Learning 2.0 Programs in Australian Libraries at 7pm EST (with Warren Cheetham, CityLibraries Townsville) KEYNOTE: Michael Stephens – Hyperlinked Library Services for Everyone 9pm EST
We just sent the revised draft to the New Review of Academic Librarianship. Here is the abstract: Replicated across the globe, the Learning 2.0 program – also known as “23 Things” – has been touted as a means to not only educate staff about emerging social technologies but as a means of moving the participating library forward. This paper explores the results of a multi-faceted research project launched in Australia in 2009 as part of the CAVAL Visiting Scholar program, focusing on academic library staff who have participated in a Learning 2.0 program. Measuring the impact on staff, examining perceptions of […]
Warren Cheetham ponders the demise of AskNow in Australia and offers some insights into his view of the future of reference: I wonder if this is a good opportunity for the AskNow partners and participants to consider the idea of a proactive online reference service for Australians, that takes into account the changes in online behaviour and information seeking that has led to the decline in use of AskNow. In brief, online services like Facebook and Twitter, and specific answer services like Yahoo Answers are filled with people asking their friends, families and followers all sorts of questions. Some of […]
A stream of digital consciousness, originally uploaded by Paul Hagon. My research co-investigator Warren Cheetham shares a link to this photo by Paul Hagon and writes: “Another photo (also by Paul Hagon) from that same conference presentation by Mal, has a line that I try to always keep in mind when planning and thinking about digital library services – “Don’t try to replicate analogue processes””