Yearly Archives: 2005

568 posts

Are You being Served?

And guess what? Your library sounds the same way if you tell patrons (of any age) that they can’t IM from your library because that’s not a valid use of your public computers. You’re basically telling people that their choice of communication channel isn’t allowed and that they should go elsewhere because you won’t be serving them today. ROCK ON!

Jybe Set

http://www.flickr.com/photos/michaelsphotos/sets/249806/ We meet with Brian again today: our Staff development Librarian, our Web developer and yours truly for another demo. The implications for training intrigue me. Here I’ve set up a session to run through a PPT on the Reference Interview.

Jybe 2.0 is Here (RIP VR)

I’ve had an ongoing dialog with Brian at Jybe and today (Sunday) he asked me to take a look at Jybe 2.0 with him. Amidst my parsing of XML and pondering a paper on iPodder, Brian and I spent about 30 minutes looking at the new plug in and discussing how librarians might use Jybe to co-browse with users or each other (I see a big future for training and staff development this way- I could conduct a brief tutorial on a databse from my desk with a librarian at a branch! Our most cool staff dev librarian at SJCPL […]

More on “Meet the Gamers”

I just did a second read through and this article may turn out to be a touchstone for futurists and library planners as well as signifying service directions a public library needs to look at very seriously to remain viable with a goodly part of the population. Consider this: “It is impossible to resist imagining a library built on gamer principles, where patrons decide which materials and services are offered and which are not. All discussions of the library’s future direction would be open, with full transcripts digitized, searchable, and part of the permanent record. Mechanisms would be put in […]

Quotable Quotes: IM

For a generation raised with the Internet, instantaneous access to both information and the social networks for which that information is relevant is the norm. Earlier generations see instant messenging (or even cell phones) as a distraction, wondering how anyone can get work done with them. For the current generation, the opposite seems to be true: it’s hard to imagine getting any work done without those tools. Meet the Gamers By Kurt Squire & Constance Steinkuehler — Library Journal 4/15/2005

“Defusing the Angry Patron” Presentation

Wow! The Library supporter posts some learning objectives, a reference to a cool Neal Schuman title, AND a PPT of a presentation up called “Defusing the Angry Patron” on the blog today. I have been reading this blog all week and had it in my “to be blogged” folder. There’s some good stuff here. Talk about “ready to go content!” Thanks Library Supporter!