http://techsource.ala.org/blog/blog_detail.php?blog_id=96 Jenny looks at The Social Customer Manifesto, points to Blyberg’s outstanding ILS Customer Bill of Rights and proposes The Online Library User Manifesto. They all are incredible. I am particularly fond of: I want to help shape services that I’ll find useful. That’s the “involve your users from the get-go” part I mentioned here: “Are you planning for a new building or for a new technology initiative? I’m sure your technolust is in check, but are you involving your community from the get-go? Is the project/plan blog keeping folks “in the know” about how their tax dollars, student fees, […]
Contributors Michael Stephens
4147 posts
Please think seriously about internally blogging the plans/meetings/notes/minutes for any BIG PROJECT that is in the planning stages. This is simple buy-in as well as a way to test the waters of social software. It will keep your staff informed every step of the way. Ask for comments as well and look to start conversations. I can’t tell you how important it is to give the staff a means to talk and that it’s okay to spend some time doing so. Then, move to external blogs for various services and users. Bring together some of your newer librarians with the […]
A few of the shared libraries that pop up at SJCPL! Bruce Connoly has an article in the new Computers in Libraries that presents an incredible idea: use iTunes built in sharing capaibilty to share music with library users! Connoly discovers other folks music librraies showing up when he opens iTunes. His thinking, sparked by the recent EDUCAUSE conference and Joan Lippincott’s article on serving Net Gen users, leads to this: We started by creating a playlist called “Schaffer Library – New Music” consisting of about 2 dozen songs. We used complete songs, not samples. Generally, we included no more […]
With all of this talk about Social Software, it strikes me how much stuff we actually put out online for others to discover, discuss and develop into their own stuff. It’s like a huge ocean of folks’ professional and personal information, that some have found to be useful and somewhat addictive! I’m amazed by the glimpses into our lives we put forth — especially with flickr. We see folks’ homes, spouses/SOs, families, children, cars, dogs, cats, vacations, as well as happy times and moments of intense heart-breaking emotion. Throughout the Public Libraries track at IL05, many of the speakers referred […]
Isn’t it astounding how so many people have been able to have a voice, and share, and collaborate, and work toward common goals in these spaces this year? I have met so many incredible, brilliant folks. So many wonderful experiences played out as well. I am truly grateful to have been involved. What a crazy year this has been. I want to thank all the folks who have inspired me and supported me through school, blogging, conferences writing and work. You know who you are. “All I ever wanted was to know that you were dreaming…”
Via Skagirlie: http://www.burningdoor.com/feedburner/archives/001518.html How feeds will change the way content is distributed, valued, and consumed The first in a series of market reports by your friends at FeedBurner. You can download this report in PDF format (300 KB) from our Web site. Stay tuned to this weblog for future installments.
Good review at the Social Software blog: http://socialsoftware.weblogsinc.com/entry/1234000893069303/ To say that AOL’s new AIM program is an instant messenger is to diminish it unacceptably. AIM Triton, as the program is now called, is an online communicator that bundles IM, email, voice chat, video chat, browsing, bookmarking, and RSS aggregation into a two-window interface. This whopping upgrade to previous AIM configurations adds welcome features, but also—disappointingly for a program now out of beta—still houses a couple of bugs…
Michael Casey posts at Library Crunch: As chair of my library system’s Emerging Technology committee, I made it a point to choose two IT staffers to serve on this six person committee. The charge of the committee is to examine both new technologies and technologies that may be new to the library world (though they are used in other areas). Many of the products and services we examine are in early beta stages, or they are only being used by a small handful of institutions. Once again, Mr. Casey eloquently states something I deeply believe: libraries need a Technology Think […]
I think we’re still reeling from the intensive, incredible 4 days at Chicago Public library. I’m glad Jenny reminded me of these to add to the list of Abram’s incredible thoughts on the world of libraries.
See this for the first 5 factors! Watch Open Source applications closely I didn’t bring this out as much as I should have in my post at ALA TechSource, but other folks did which I appreciate! I am fascinated by what’s happening with Open Source and, ILS Vendors forgive me, I would be tickled to see a project like Georgia’s Evergreen take off and be implemented in libraries everywhere, supported by a thriving community of OS Librarians. Think about it…pretty hot in my book. See ya Innovative…Hello Evergreen! Want customized RSS or other new features? Hold a hackfest and make […]