“People in networked markets have figured out that they get far better information and support from one another than from vendors. So much for corporate rhetoric about adding value to commoditized products.” Cluetrain
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Rock On! Read Stephen Abram’s The Shop Window: Compelling and Dynamic Library Portals: There has been much discussion lately about the emergence of the next generation Web, colloquially referred to as Web 2.0. This is the emerging interactive Web, where two-way conversations are the norm, indeed the expectation. People demand these forms of advanced interaction with people and information. Those of us in Libraryland will be naive to ignore it, for it could hurt us. This emerging paradigm of the two-way Web is perfect for libraries. Indeed, some library folks are starting to talk about Library 2.0. Cool! It brings […]
From the Rambling Librarian: http://ramblinglibrarian.blogspot.com/2004/09/differentiating-public-service.html We should go out there and engage potential users in the forums, chatrooms etc. As I wrote in my other blog:”… the presence that librarians project can no longer be the “Thou knoweth more than you-eth” attitude. To connect with our average information-customer, we need to show them that we’re as human as they are; as fallible, and there’s nothing to be fear from us.” In providing our service, be it answering reference enquiries or Readers’ Advisory, or checking a reader’s loan record, PLS librarians can distinguish themselves by engaging in conversations with the reader. […]
The pulse and the flow So what do people want from us? They want help doing things, rather than finding things. – Brian Kenney, “Where Reference Fits in the Modern Library” Infinite learning. Infinite learning. This is actually a really hard topic for me to write about, because it’s so personal, so close to my heart. I don’t know where to start. It’s like talking about breathing. Infinite learning is more than lifelong learning. Lifelong learning is where the mainstream core of the profession is now: “….All purposeful learning activity, whether formal or informal, undertaken on an ongoing basis with the […]
About a week after I got the offer for my current job, and ten days or so before I started, I went to my future workplace and walked in the front door. I did not tell anyone who I was or why I was there. I just puttered around, getting a sense of the place and how it felt to be a patron there, how intuitive it was, how welcoming. Where people clustered, and for what purposes. What self-services were available, and how navigational information was arranged, and how readily staff made themselves visible and available to help. What I saw […]
Context Book Assignment: Net Smart: How to Thrive Online Critics of modern social media and our emerging hyperlinked culture are abundant. So are cheerleaders and utopians, who praise the potential of new media and our always-on, always-connected, society. Critics warn us that Google might be “making us stupid,” as Nicholas Carr put it. They wonder, as Sherry Turkle has, “Why do we expect more from technology and less from each other?” They worry that we are becoming overloaded with information, unable to focus on sustained chains of reasoning, and “driven to distraction.” They express concern at the tendency for Facebook […]
Greetings! The Hyperlinked Library MOOC is coming together. Kyle Jones and his team of SJSU SLIS students are building an incredible site for the MOOC and for our SLIS classes. I wanted to put out a call – as i have done before – for additions to the “Context Book” assignment. We’ll use this in the MOOC and in our regular SLIS class. What socio-technical titles would you add to this list? Anderson, Chris. The Long Tail Anderson, Chris. Makers: The New Industrial Revolution Batelle, John. The Search Beck, John C. & Mitchell Wade. Got game Berger, Jonah. Contagious: Why Things Catch On […]
Hi all – it’s that time again. Each semester, I have my students read a current book and apply the topics covered to our work with emerging technologies and my model of “the Hyperlinked Library.” What would you add? Context Book: Students will read one book selected from a list provided, and write a 300 word reflection or create a media-based presentation relating the topic and focus of the book to libraries, technology and participatory service. 10 points Checkout a sample book report here. What can librarians glean from these works? How might the focus of some titles impact library service? Users? […]
I’m updating and expanding my “Participatory Service & Emerging Technologies” class for my new position at SJSU SLIS. I’m carrying over one of my favorite assignments – the context book report. What would you add? ————————————————— Context Book: Students will read one book selected from a list provided, and write a 300 word reflection or create a media-based presentation relating the topic and focus of the book to libraries, technology and participatory service. 10 points Checkout a sample book report here. What can librarians glean from these works? How might the focus of some titles impact library service? Users? The way we […]