Last week, a poet was in my office. We had planned a poetry reading, but she was pitching me a new idea focusing on a book she was writing about her birth father. Before that, a geography faculty member was describing a lecture about how hedgehogs can be used to explain key concepts in geography. Before that, I was at our marketing department proofing publicity for our upcoming One Book series. Before that, I was in a meeting about training staff members to run our HD cameras. When I was in library school, no one told me that one of […]
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Two years ago, I had the painful pleasure of coauthoring a textbook with three other colleagues. This textbook was written for first-year writing students, and I wrote the sections of the book that focused on research and information literacy. As we wrote the book, my thoughts went back to one of my former high school teachers, Michael McAvoy. This morning I learned through Facebook that he lost his battle with cancer. I have many memories of high school (most of them good), but out of all of them, Mr. McAvoy is the one person who rises above most of the […]
A few weeks ago, I was doing one of my weekly reference shifts. I went to our lower level to see if students using computers down there needed any help. As I was walking along, I thought to myself that it was great that we had these computers. They were added to help ease the demand for machines. I thought, these students should feel so fortunate that we worked this out with campus IT. What a great service improvement! Every computer was in use. Success! Then, it occurred to me that we added these machines five years ago, and the […]
http://www.gordostuff.com/2011/11/back-in-september-i-had-chance-to.html Gordon Snyder writes: Back in September I had the chance to interview Troy Swanson, an Associate Professor / Teaching and Learning Librarian at Moraine Valley Community College in Palos Hills, IL. In the interview we discussed a paper he published with Public Service Librarian Jeremy Green, also at Moraine Valley Community College. Here’s the abstract from that paper published at Elsevier’s ScienceDirect. In the Fall of 2009, the Moraine Valley Community College Library, using guidelines developed by Jakob Nielsen, conducted a usability study to determine how students were using the library Web site and to inform the redesign of the Web site. The authors found that […]
Legend has it that In 1532, Pizarro overthrew the Inca Empire with 168 men. Librarians have much to learn from history. I have been working my way through Charles Manns’ eye opening and complex book 1491: New Revelations of the Americas Before Columbus. Mann challenges us to rethink what we know about Native American culture demonstrating that pre-Columbian American culture was just as “advanced” as European culture. Mann also shows that the conquest of native society was made possible by many factors, especially the impact of disease. As you may have guessed, Pizarro did not overthrow the Inca Empire with […]
I have heard reports of the demise of libraries and librarians since I first entered library school over thirteen years ago. I tend to not pay much attention to them, but in the last few months a couple articles followed by personal experiences have caused me a bit of concern. The first was Rick Anderson’s guest editorial in the Journal of Academic Librarianship (July 2011, 37:4) where he argued that we have valuable services, but students and faculty don’t really care. Second, was the blog post by Mike Shatzkin (http://www.idealog.com/blog/it-will-be-hard-to-find-a-public-library-15-years-from-now) where he argues that big picture trends are going to […]
Library management is a battle against entropy. Those of us who remember our physics know that entropy is most famously captured in the second law of thermodynamics, but it may be easiest to think of entropy as the measurement of the dissipation of energy in a system. So, if hot water and cold water are poured into a bucket, the energy from the hot water will spread to the cold water until all of the water is the same temperature. The state of organization (hot vs cold) will dissipate into a state of high entropy (disorder). To reorganize the water, […]
When we initiated a new usability study of our library’s website, we reviewed close to 60 library websites. The one dominant trend we observed was the placement of some sort of search functionality was present on the library’s homepage. Most libraries had tabbed search boxes that allowed users to click between tabs for searching the OPAC, periodical databases, and other types of information. Our assumption was that we also should move our search functionality to our library’s homepage. We thought that search was the primary purpose of our website, but the results of our usability study caused us to rethink […]
Much discussion has been made about librarians reaching out through social media to our communities and our patrons and rightly so. But, we often overlook the role that social media offers for us internally as a means to strengthen our organizations. One thing to remember is that libraries really do not participate in social networks. People do. In fact, your “library” doesn’t exist. You may have a building. You may have items on your shelves. You may have people who show up to do work. But, there is no “library.” Often, we speak of our libraries as if they are […]
Many technology policies are created out of fear. They are created to protect the organization from its own members. They present a laundry list of illegal activities from copyright infringement, to libel, to harassment, to intellectual property theft, etc. They “protect” the library from lawbreakers and heart breakers. Of course, policies have never done an hour’s worth of work…ever. Policies don’t do anything. People do things, and the best policies should offer guidance to the actions of organizational members. The goal of all policies should be to prevent problems before they occur, not act like “red light cameras” taking photos […]